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Please pass on my thanks and compliments to Lola and Don at store #10478.Reply The worst experience ever at store # 05068 I had bought beer and a few minutes later realized some of the cans had exploded I realize it sometimes happens and when I went back to ask the manager after Explaining to her what happened to take it out of my trunk and please replace with another and asked for an appolgy she at that time accused me of damaging the product was hostile and rude all she had to do is say I am so sorry for that of course I can do that for you and I am so sorry for the inconvenience, well she was not trained correctly and hope she gets spoken to regarding this . Reply I worked in the Walgreens Call Center in Muscle Shoals for 6 months.We have one supervisor that the only thing she does in exception calls, period.

I arrived about pm and as I walked up to the counter Lola asked me if I was the one needing the prescriptions for my wife.They were waiting for me and immediately filled the prescriptions when I handed them to her.I want to thank and compliment Lola and Don the pharmacist for being willing to fill three last minute prescriptions and solving my problem.I found out at the healthcare system I work for its pharmacy of choice they partner with is CVS obviously due to this type of attitude that Walgreens has and their lack of regard for their customers’ health and safety. TRAIN YOUR MANAGEMENT AND PHARMACY STAFF TO BE MORE CARING AND RESPECTFUL. He told me to either come in or drive around and get back in line, so I do.The sad part is there is a Walgreens less than 5 minutes from my home I wanted to patronize but I am now driving 15-20 minutes to a CVS to get US made generics to avoid getting so sick again. Remember we can always go to CVS, WALMART PHARMACY, OSCO DRUG, ETC! When I get back to the window I ask him for his name so I can report him and he actually had the audacity to say to me “Im not telling you”!!

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